TERMS & CONDITIONS
Last updated: 25 September 2026
GENERAL INFORMATION
These Terms & Conditions govern access to and use of the website https://intelblast.com and the online services made available through it.
The website is operated by:
Intelblast S.L.
Rambla dels Països Catalans 18, Nave 52
08800 Vilanova i la Geltrú
Barcelona, Spain
Email: info@intelblast.com
Telephone: +34 93 816 80 72
By accessing or using this website, you agree to use it in accordance with these Terms & Conditions and applicable law.
If you do not agree with these Terms & Conditions, you should not use the website or its interactive services.
PURPOSE OF THE WEBSITE
The Intelblast website provides information concerning Intelblast, its products, equipment, accessories, applications, industries, services, distributors, technical resources, company information, and methods of contacting Intelblast.
Information provided on the website is intended primarily for general commercial and informational purposes.
Unless expressly stated otherwise, information displayed on the website does not constitute a binding contractual offer.
PRODUCT INFORMATION
Intelblast aims to keep product information accurate and up to date.
However, products, components, specifications, dimensions, performance data, images, accessories, configurations, features, availability, and other product information may be changed or updated without prior notice.
Images, illustrations, videos, diagrams, and other visual materials are provided for informational purposes and may not always represent the exact configuration of a product supplied to a particular customer.
Before ordering or relying on a particular technical specification, customers should confirm the applicable specifications with Intelblast or an authorised Intelblast distributor.
TECHNICAL INFORMATION
Technical information provided through the website is intended to assist visitors in understanding Intelblast products and applications.
Website content must not replace:
Official product manuals.
Safety instructions.
Operator training.
Installation instructions.
Maintenance documentation.
Product-specific technical documentation.
Applicable workplace safety procedures.
Instructions provided with the equipment.
Users are responsible for ensuring that equipment is selected, installed, operated, maintained, and used appropriately for its intended application.
Where there is any inconsistency between general website information and official documentation supplied with a product, the official product documentation shall take precedence.
QUOTATIONS, PRICES AND COMMERCIAL INFORMATION
Prices, estimated costs, availability, delivery information, commercial conditions, or other information provided through the website, contact forms, email, telephone, chat, or other communication channels are not binding unless Intelblast expressly confirms them in a formal quotation, order confirmation, contract, or other authorised commercial document.
A request for information or quotation submitted through the website does not create an obligation for either Intelblast or the person submitting the request to enter into a transaction.
Final pricing, availability, delivery, payment terms, warranty conditions, and other commercial terms may depend on factors including the product, configuration, destination, distributor, customer requirements, taxes, transportation, and applicable commercial agreement.
ORDERS AND CONTRACTS
Where products or services are purchased directly from Intelblast, the transaction may be subject to separate quotations, order confirmations, sales conditions, warranty conditions, distributor agreements, rental conditions, or other contractual documents.
Where separate contractual terms apply to a transaction, those specific terms shall take precedence over these website Terms & Conditions in relation to that transaction.
Submitting a form, using the website, or communicating through online chat does not by itself constitute acceptance of an order by Intelblast.
DISTRIBUTORS
Intelblast works with distributors and business partners in different countries.
Information concerning distributors is provided to help customers identify relevant local contacts.
Unless expressly stated otherwise in writing, distributors are independent businesses responsible for their own quotations, contracts, sales, services, representations, and business activities.
Terms offered by an individual distributor may differ from terms offered directly by Intelblast.
Users should confirm commercial conditions directly with the company or distributor responsible for the relevant transaction.
ONLINE CHAT AND CHATBOT
Intelblast may provide an online chat, chatbot, digital assistant, or similar communication service through the website.
The chat service is intended to help visitors:
Find information about Intelblast products and services.
Find relevant pages, products, documents, or resources.
Ask general questions.
Obtain preliminary product information.
Identify possible products or solutions.
Find Intelblast contact information.
Contact Intelblast for further assistance.
Some chat responses may be produced or assisted by automated systems.
Because automated systems can misunderstand questions, context, terminology, technical requirements, or user intentions, chat responses may occasionally be incomplete, inaccurate, outdated, or inappropriate for a particular application.
Important information should therefore be verified before it is relied upon.
CHAT RESPONSES ARE NOT BINDING
Information provided through the chat does not constitute:
A binding quotation.
Acceptance of an order.
A contractual commitment.
A warranty.
A guarantee of product suitability.
Professional engineering advice.
Official technical documentation.
Official safety instructions.
Operator training.
Legal advice.
A chat response does not modify any official product specification, manual, quotation, order confirmation, warranty condition, sales agreement, or other contractual document.
For important decisions concerning product selection, compatibility, capacity, installation, operation, maintenance, safety, pricing, delivery, warranties, or purchasing, users should confirm the information with Intelblast or an authorised Intelblast representative.
SAFETY INFORMATION IN CHAT
The Intelblast chat service should not be used as the sole source of safety-critical information.
Users must follow the official instructions, manuals, safety documentation, workplace procedures, and applicable regulations relevant to the equipment and application concerned.
Where a chat response appears to conflict with official Intelblast documentation supplied with equipment, the official documentation shall take precedence.
Users should contact Intelblast directly if clarification concerning safety, installation, operation, or maintenance is required.
INFORMATION PROVIDED THROUGH CHAT
Users should provide only information reasonably necessary for their enquiry.
Where the chat requests contact details such as a name, email address, telephone number, company name, or similar information, such information may be used to respond to the enquiry and continue communication with the user.
Personal information submitted through the chat is processed in accordance with the Intelblast Privacy Policy.
Users should not submit unnecessary sensitive or confidential information through the chat, including:
Passwords.
Payment card information.
Banking credentials.
Access credentials.
Authentication codes.
Confidential third-party information.
Sensitive personal information that is not required for the enquiry.
CHAT RECORDS
Chat conversations and related contact information may be retained where reasonably necessary for purposes including:
Responding to enquiries.
Following up on customer requests.
Providing customer support.
Maintaining communication records.
Improving the quality of assistance.
Investigating technical problems.
Detecting misuse or abuse.
Protecting website security.
Further information concerning the processing and retention of personal data is provided in the Intelblast Privacy Policy.
CHAT AVAILABILITY
Intelblast does not guarantee that the chat service will always be available, uninterrupted, error-free, or capable of answering every question.
The chat service may be temporarily unavailable due to maintenance, technical problems, updates, security measures, system limitations, or other reasons.
Intelblast may change, restrict, suspend, or discontinue the chat service or individual chat functions when reasonably necessary.
ACCEPTABLE USE OF CHAT
Users must not misuse the Intelblast chat service.
Prohibited activities include:
Sending unlawful, threatening, abusive, defamatory, or fraudulent content.
Sending spam or automated mass requests.
Attempting to gain unauthorised access to website systems.
Attempting to bypass security or usage restrictions.
Uploading or transmitting malicious code.
Attempting to interfere with the operation of the service.
Attempting to obtain confidential system information or restricted information.
Impersonating another person or company.
Using the service for fraudulent purposes.
Using automated systems to overload or disrupt the service.
Attempting to manipulate the service into performing actions outside its intended purpose.
Intelblast may restrict or block access to the chat service where misuse, security threats, excessive automated activity, or other prohibited behaviour is detected.
CONTACT FOR FURTHER ASSISTANCE
Where the chat cannot answer a question reliably, users may be directed to contact Intelblast by email or telephone.
Intelblast can be contacted at:
Email: info@intelblast.com
Telephone: +34 93 816 80 72
Contacting Intelblast directly is recommended where an enquiry concerns a specific quotation, order, technical requirement, product compatibility, warranty matter, safety issue, or other matter requiring individual review.
CONTACT FORMS
The website may provide forms allowing visitors to request information or ask Intelblast to contact them.
Users are responsible for ensuring that information submitted through forms is accurate and that they are authorised to provide the information submitted.
Submission of a contact form does not create a contractual relationship between the user and Intelblast.
Personal data submitted through website forms is handled in accordance with the Intelblast Privacy Policy.
USER RESPONSIBILITIES
Users agree to use the website lawfully and responsibly.
Users must not:
Use the website for unlawful purposes.
Attempt unauthorised access to the website, server, database, accounts, or other systems.
Introduce malware, viruses, malicious scripts, or harmful code.
Attempt to disrupt website availability.
Scrape or extract website information through abusive automated methods.
Circumvent technical or security measures.
Misrepresent their identity.
Use Intelblast content in a misleading manner.
Infringe the intellectual property rights of Intelblast or third parties.
Intelblast may restrict access where necessary to protect the website, users, systems, or business operations.
INTELLECTUAL PROPERTY
Unless otherwise indicated, the content available through the Intelblast website is owned by or licensed to Intelblast.
This may include:
Text.
Product descriptions.
Photographs.
Videos.
Graphics.
Logos.
Product names.
Trade names.
Technical illustrations.
Manuals.
Brochures.
Leaflets.
Downloads.
Page designs.
Software.
Website structure.
Website content may be viewed and used for legitimate informational purposes.
Content may not be reproduced, distributed, modified, republished, commercially exploited, or presented as belonging to another person or organisation without appropriate authorisation, except where permitted by applicable law.
TRADEMARKS AND PRODUCT NAMES
Intelblast names, logos, product names, product identifiers, designs, and related branding may be protected by intellectual property rights.
Nothing on the website grants users ownership of, or a general licence to commercially exploit, Intelblast intellectual property.
DOWNLOADS AND DOCUMENTATION
The website may provide manuals, brochures, leaflets, technical documents, videos, and other downloadable materials.
Documents may be updated as products develop.
Users should ensure that they are using the appropriate and current documentation for their particular product and configuration.
Where documentation was supplied directly with equipment, users should retain and consult that documentation.
THIRD-PARTY LINKS
The website may contain links to websites, social networks, distributors, suppliers, service providers, or other resources operated by third parties.
Such links are provided for convenience or information.
Intelblast does not control independently operated third-party websites and is not responsible for their content, availability, security, terms, or privacy practices.
Users should review the applicable terms and privacy policies of third-party services before using them.
WEBSITE AVAILABILITY
Intelblast aims to maintain the website and its services but does not guarantee uninterrupted availability.
Access may be interrupted because of:
Maintenance.
Updates.
Server problems.
Network problems.
Security incidents.
Software errors.
Third-party service failures.
Events beyond Intelblast’s reasonable control.
Intelblast may modify, suspend, remove, or replace website content or functionality where reasonably necessary.
ACCURACY OF WEBSITE CONTENT
Intelblast takes reasonable measures to provide useful and accurate information.
However, website content may occasionally contain typographical errors, outdated information, translation errors, technical inaccuracies, or other mistakes.
Intelblast may correct or update website content without prior notice.
Users should verify information that is material to a purchasing, technical, operational, or safety decision.
TRANSLATIONS
The Intelblast website may be available in multiple languages.
Translations are provided for convenience.
Although reasonable efforts may be made to provide accurate translations, differences in terminology or interpretation can occur.
Where a translation creates uncertainty concerning technical, contractual, safety, or legal information, users should request clarification from Intelblast.
WARRANTIES
Any warranty applicable to Intelblast equipment is governed by the warranty conditions applicable to the relevant product and transaction.
General statements on the website do not expand, modify, or replace product-specific warranty conditions unless Intelblast expressly confirms otherwise in writing.
Users should refer to the applicable quotation, order confirmation, warranty documentation, and product documentation for the conditions applying to a particular purchase.
LIMITATION OF LIABILITY
Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
Subject to applicable mandatory law, Intelblast is not responsible for losses resulting solely from:
Reliance on general website information without appropriate verification.
Reliance on automated chat responses without confirmation where confirmation would reasonably be required.
Use of outdated documentation.
Incorrect information submitted by a user.
Misuse of equipment.
Failure to follow official product or safety instructions.
Unavailability of the website.
Unavailability of the chat service.
Third-party websites or services outside Intelblast’s control.
Any liability arising from the sale, rental, servicing, or supply of a particular product is subject to the applicable contractual terms and mandatory law.
SECURITY
Users must not attempt to compromise the security of the Intelblast website or related services.
Intelblast may implement measures including access restrictions, security monitoring, rate limits, anti-spam controls, verification systems, or other measures designed to protect the website and its users.
Suspected security problems may be reported to:
PRIVACY
Processing of personal data through the website, contact forms, chat, and other online services is governed by the Intelblast Privacy Policy.
Users should review the Privacy Policy for information concerning:
Personal data collected.
Purposes of processing.
Legal bases.
Recipients.
Retention.
International transfers.
Data protection rights.
Contact information.
COOKIES
The website may use cookies and similar technologies.
Information concerning cookies, consent options, cookie categories, third-party technologies, and user controls is provided in the Intelblast Cookie Policy.
SEPARATE ONLINE SERVICES AND PORTALS
Intelblast may provide access to separate portals, distributor systems, customer areas, accounts, ordering systems, rental systems, or other online services.
Additional terms may apply to those services.
Where specific terms are presented for a separate service, those terms shall apply to the use of that service in addition to these general website Terms & Conditions.
CHANGES TO THESE TERMS & CONDITIONS
Intelblast may update these Terms & Conditions where necessary to reflect:
Changes to the website.
New website functionality.
Changes to the chat service.
Changes to products or services.
Changes to applicable legislation.
Security requirements.
Operational changes.
The latest version will be published on the website with the applicable update date.
SEVERABILITY
If any provision of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions shall continue to apply to the extent permitted by law.
GOVERNING LAW
These Terms & Conditions are governed by applicable Spanish law.
Any dispute concerning the website shall be handled by the courts and authorities having jurisdiction under applicable law.
Nothing in these Terms & Conditions limits any mandatory rights or jurisdiction protections that may apply to consumers under applicable law.
CONTACT
Questions concerning these Terms & Conditions may be sent to:
Intelblast S.L.
Rambla dels Països Catalans 18, Nave 52
08800 Vilanova i la Geltrú
Barcelona, Spain
Email: info@intelblast.com
Telephone: +34 93 816 80 72
Website: https://intelblast.com
Ask our website assistant or contact our team.
